FAQs
You can place an order directly on our website. Simply add items to your cart, proceed to checkout, and follow the payment instructions.
Yes, guest checkout may be available. However, creating an account makes future purchases easier.
Yes, we handle bulk purchases and gift/souvenir packages. Kindly contact us with your requirements.
Most listed items are available, but stock may change. If an item becomes unavailable, we will notify you immediately.
Orders can only be modified before payment confirmation. Please contact us immediately if changes are needed.
We currently accept bank transfers.
FCMB
Emerald Home Essentials
2003684301
Or choose preferred method(bank) on the Checkout page for payment
Orders are processed once payment is confirmed.
Currently, we operate on confirmed payment before delivery.
Kindly send proof of payment to orders@emeraldhomeessentials.com for verification.
Yes, we deliver within Ibadan and across Nigeria.
Ibadan orders are processed quickly. Outside Ibadan may take a few business days depending on logistics.
Delivery fees depend on your location and order size.
Pickup may be available upon confirmation. Contact us to schedule.
We will keep you informed and assist in resolving any delivery delays.
Returns are accepted only for damaged or incorrect items.
Issues must be reported within 24–48 hours of receiving your order.
Eligible returns may qualify for replacement or refund after verification.
Items must be unused and in original packaging.
Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.
A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It’s hard to balance everything. It’s always challenging. My relationships with producers or photographers – these are relationships that took years. I can’t get sucked into that celebrity thing, because I think it’s just crass. My aim is to make the poor look rich.
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